BY INDUSTRY
Our teams can work on multiple platforms and are geared to deliver on the IT support needs of your enterprise.
OUTSOURCING BY INDUSTRY
Asiatel Outsourcing provides help desk support for both small and medium enterprises. Our teams can work on multiple platforms and are geared to deliver on the IT support needs of your enterprise.
The helpdesk support we provide falls under the following 3 levels.
Level 1
This area offers a basic level of support. Helpdesk Level 1 typically provides basic support and troubleshooting, such as resetting of passwords, printer configurations, break/fix instructions, ticket routing, and escalation to Level 2 and Level 3 support.
Level 2
Level 2 helpdesk would typically handle configuration issues, troubleshooting, software installations, and hardware repair (including coordinating depot services).
Level 3
This is a customized program that we make for each company based on its needs and overall IT setup.
Open a dialogue and write to us and we can give you our plan for execution
Contact us for a free quote
Ready to jumpstart your business? Contact our team for consultation and we’ll send you a free quote.
ASIATEL OUTSOURCING
CONTACT US
Email: bd@athl.com.hk
PH: +63(2) 8637-9889
OUR LOCATION
ASIA TELESERVICES INC
1907-1910 Hanston Square Building, San Miguel Avenue, Ortigas Business District, Pasig City, Philippines 1605
OUR PARENT COMPANY
ASIA TELECOM HOLDINGS LTD
Asiatel Outsourcing | All Rights Reserved 2023
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