Inbound and outbound customer service outsourcing can help businesses provide exceptional customer experiences and build lasting relationships. By outsourcing these functions, businesses can access a skilled and flexible workforce, improve customer satisfaction, and reduce costs.
WHAT WE OFFER
Inbound calls and customer service have their own nuances as the customer calls may require a wide range of training to satisfy the customer in the shortest possible time. Our inbound teams rely on extensive training and building unique navigations to always present the information and right rebuttals to our agents engaging the customer.
We also realize that an in-bound is also a great opportunity to introduce new products or services to the customers. Our inbound teams of course work towards the primary goal at hand and at the same time look at avenue to cross sell or upsell other solutions to the customers.
We support the following languages: English, Tagalog, Bahasa, Cantonese, Mandarin, Korean, Nepalese and Japanese
Contact us for a free quote
Ready to jumpstart your business? Contact our team for consultation and we’ll send you a free quote.
Do you need help finding qualified staff to work remotely for your company? Or maybe you’d just like to learn more about Asiatel Outsourcing and our services? Fill in the form below and we will be in touch soon!