Cloud Services have been a sunrise industry within the technology sector. The recent aftermath of coronavirus has also helped this industry grow exponentially with work from home and virtual offices gaining prominence. Cloud services has been instrumental in converting high capex products into those products becoming a “monthly service” thus leading to numerous new categories like “communications as a service”, “Contact center as a service”, “Software as a service” to name a few. The cloud services companies have been using Philippines BPO industry for a lot of reasons: