OUR INSIGHTS

Blog

At Asiatel Outsourcing we are sensitive to your business needs and lay special emphasis on pilot projects so that we are well synchronized to your requirements at the stage of scale up.

Outsourced Help desk Services: Why or Why Not?

There is nothing more frustrating than poor technical support in times of need. Customer inquiries and issues are being relied to Customer Support but unfortunately, more companies are not yet fully equipped with help desk support solutions due to budget restrictions, this usually occurs with start-ups and SMEs.

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Customer Service: Make It or Break It

No need to spend millions on Ads, good customer service will advertise for you. Advertisements can generate audiences but only good customer service will help maintain leads, nurture them and retain sales.

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Philippines: Multi-Lingual Capacities In Bloom

In 2011, the Philippines has proven its competitiveness as it surpassed India as the World’s top destination for Call Center Outsourcing. The country now caters multilingual call center offering namely Bahasa, Japanese, Mandarin, Cantonese, Korean and Vietnamese languages as its outsourcing expertise.

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