Most foreign businesses can fulfill common daily roles but still outsourcing Solutions from BPO companies in the Philippines due to the lack of skills to launch and handle new activities, others are grappling to manage their everyday operations due to insufficient resources, and some are searching for ways to minimize operational costs while getting more jobs done and there are companies who already have too much on their plate and needs to hire someone to take care of some laborious tasks. Regardless of the reasons, it is indeed obvious that outsourcing to the Philippines brings valuable opportunities and provides support to satisfy some businesses’ incapacities to do certain roles.
Don’t delay the success of your business by trying to fulfill unfamiliar tasks. Leave the management to us. Here’s what Asia Telecom Holdings can do for you:
Why Us?
ATHL is one of the agile BPO companies in the Philippines that brings exceptional knowledge and delivers innovative solutions closer, no matter where you are in the globe, whenever you need it. Guided by our years of experience, we retain our spot as the global leader in extraordinary business processes served with human touch and high technology combined. With our hundreds of skilled individuals, cost-effective packages, and matured technology infrastructure, we can help you advance your brand through the following outsourcing Solutions:
Call Center Services
Being one of the top BPO companies in the Philippines offering voice services, we are able to deliver clear and accurate information, and sell solutions to customers from the first call onwards. Our diversified sales campaign includes:
- Appointment Setting
- Outbound Sales
- Inbound Sales
- Collections
- Market Surveys
- Customer Service
Creative Services
Expect effective marketing results from our creative services focused on making you and your brand stand out! ATHL creates its own brand and division named Virtuoso Creative Solutions, delivering:
- Print and Marketing Collaterals
- Social Media Design and Content
- Blog write-ups and Graphics
- Web development
- Corporate branding
NOC and Tech Support
Our team consists of well-trained, actual work-exposed Engineers and Specialists that are capable of handling full cycle NOC and IT processes and functionalities.
Our NOC services include:
- Event Monitoring
- Event Management
- Task Management
- Trouble Ticketing
- Customer and Bespoke NOC Services
- Change Management, and;
- Integration Services
Our IT Helpdesk services includes from the basic Level 1 to Level 3.
Level 1
- Basic Troubleshooting
- Password Reset
- Printer Configurations
- Break/Fix Instructions
- Ticket Routing
Level 2
- Troubleshooting
- Hardware Repair
- Software Installations
Level 3
- Creation of customized programs based on the client’s needs and IT setup.
Back Office Support
Boost efficiency by outsourcing your support roles. Our Back Office Services include:
- Data Entry
- Web and Data Research
- Form Processing
- Order Taking
- Content Moderation for online platforms
- Back-end Processes
Ready to intensify your business presence in Asia? Seek help from the experts. Connect with us at bd@athl.com.hk