Essential Ways to Manage Your Remote Call Center Staff

The remote work trend has officially kicked in and has become a popular choice for different industries today, including the outsourcing and call center companies in the Philippines . Thanks to technology and cloud connectivity, the transition from a typical office set up to a virtual, work from home call center is made possible in […]

Stress Management Techniques for Work From Home Call Center Staff

The health risks brought about by the Coronavirus pandemic has forced big and small call center companies around the world to make an immediate change on its routines and structure. Work from home arrangement for employees have been made necessary to at least minimize exposure and prevent the transmission in the work area. To some […]

REMOTE STAFFING: The Truth Behind Myths

Remote staffing/working has earned an ample amount of opinions and preconceived notions of people outside. Sure, you already have a picture in your head when you hear remote working/staffing.

Business Case for Remote Staffing

Remote Staffing or Offshoring has gained a lot of significance in recent times, with more companies open to having remote teams working exclusively for them.