PEOPLE MATTERS | Anjum Khan Asiatel EVP for KPO and Centers of Excellence Miguel Enriquez discussed how AI is shifting outsourcing away from volume hiring toward specialized capabilities, with greater demand for domain expertise, exception handling, client-facing judgement, and AI fluency. He described the move from traditional BPO toward KPO

THE MANILA TIMES The outsourcing industry is entering a new phase. In his latest byline for The Manila Times, Asiatel CEO Jasjit Singh Anand shares why the industry’s changing forecasts reflect a shift towards higher-value work, not a loss of opportunity. The future of outsourcing will be about capability, expertise

BUSINESSWORLD The outsourcing industry is evolving, and so is Asiatel. In BusinessWorld’s CEO feature, Jasjit Singh Anand shares our focus on building a multi-engine business: strengthening our BPO foundation while expanding into knowledge process outsourcing and higher-value capabilities. For us, this means continuing to build specialised teams, developing new expertise

DAILY TRIBUNE Asiatel Outsourcing Inc. reported a 51 percent jump in service revenue to $5.14 million in the first half of 2026, up from $3.40 million a year earlier. Gross profit rose 30 percent to $693,322, although gross margin narrowed to 13 percent from 16 percent as service costs increased

BUSINESS MIRROR ASIATEL Outsourcing Inc. is looking to expand its local service capacity and diversify its client base after posting a 51 percent year-on-year increase in service revenue in the first half of 2026. The Philippine business process outsourcing (BPO) and knowledge process outsourcing (KPO) company generated $5.14 million in

IT BRIEF ASIA | Jasjit Singh Anand (Andy) The key question is what size this model needs to reach before it starts to make sense. Many small and mid-sized companies do not need a thousand-person operation. They may not even need a hundred people in one function. What they often

CFO TECH ASIA | Jasjit Singh Anand (Andy) The key question is what size this model needs to reach before it starts to make sense. Many small and mid-sized companies do not need a thousand-person operation. They may not even need a hundred people in one function. What they often

TELCONEWS ASIA | Jasjit Singh Anand (Andy) The key question is what size this model needs to reach before it starts to make sense. Many small and mid-sized companies do not need a thousand-person operation. They may not even need a hundred people in one function. What they often do

MINING STOCK EDUCATION Service revenue increased 51% to $5.14 million in 1H2026 from $3.40 million in 1H2025. The increase of $1.74 million was principally attributable to higher service volumes from existing customers, with approximately 5% of revenue generated through existing client programs in Canada. Approximately 91.5% of the Company’s revenue

THE GLOBE AND MAIL In the first half of 2026, Asiatel grew service revenue 51% year-over-year to $5.14 million, driven mainly by higher volumes from existing customers, but saw gross margin compress to 13% as costs rose faster than sales. The company recorded a net loss of $1.29 million due