Types of BPO’s operating from Philippines

The Philippine Information Technology Business Process Management (IT-BPM) industry is a thriving in the Philippines, not only has it contributed to the annual national GDP but also gave employment to over half a million Filipinos and the number continually rises.

The Rise of Offshore Teams in the Philippines

There was a time when outsourcing was unheard of in the Philippines. But in the early 1990s, the first contact center was established in the country, and since then it has grown into a BPO hub.

Data Entry Services

Businessmen & entrepreneurs may find it extremely tedious and challenging to maintain data and keep a proper track record of the same. Sometimes to avoid fixed cost on manpower may not allow them the luxury to hire in-house employees to handle that job. In such cases, either they do have no option but to do […]

Philippines Business Process Outsourcing Industry Riding On Inherent Advantages

With the advent of globalization, our world today has become borderless. It is ‘borderless’, in a sense, because freer flow of goods and services is now evident practically in all parts of the world. This global configuration that we have as of the moment was mainly brought about by the advancements in information technology in […]

Statistics of Business Process Outsourcing in the Philippines

This blog contains the important statistics pertaining to the business process outsourcing in the Philippines. The figures are compiled from publicly available information from various credible sources. As per Oxford business group, “the global BPO industry is forecasted to be worth $250bn by 2020 and the Philippines is seeking to cement its position as a […]

6 Major Facts for Better B2B Telemarketing

B2B Telemarketing is a wide collection of services designed to enhance brand awareness and generate new leads and opportunities via direct communicative conversations with potential customers. B2B telemarketing services may adopt an outbound cold call conversations approach in line with telesales, but each call possesses multiple purposes that include appointment setting for inner sales teams, […]

What are the Challenges Faced by BPO Firms?

India and Philippines have been at the front line of the BPO services revolution and its firms have garnered an enormous market share of the BPO/Services market. In the present scenario, the domain of (BPO) Business Process Outsourcing, the countries that are competing with India & Philippines are Malaysia, Mexico and China while some of […]