Outsourced Help desk Services: Why or Why Not?

There is nothing more frustrating than poor technical support in times of need. Customer inquiries and issues are being relied to Customer Support but unfortunately, more companies are not yet fully equipped with help desk support solutions due to budget restrictions, this usually occurs with start-ups and SMEs.

Philippines as Asia’s Outsourcing Powerhouse

Today, Philippines as Asia’s Outsourcing is continuously expanding, contributing to its economy in a big way. Among other countries, Philippines has now taken the lead and been ranked as the topmost choice for Business Process Outsourcing all over the world. Listed below are few things Philippines has to offer:

Creative Process Outsourcing & Creative Services

With the phenomenal penetration and acceptance of Internet, the marketing of any business is going through a 180 degree shift. The growth of smart phones has altered the marketing space for ever.

Seat Leasing vs. Managed Operations (or Co-Sourcing)

As per article dated October 2, 2017 in Nikkei Asian Review, Philippines accounted for 12.6 % share in the global outsourcing market in 2016 and recorded revenues of US$ 23 Bn with direct employment to 1.3 million people.