Top List of BPO Companies in the World
BPO stands for Business Process Outsourcing, which has become a important component of managing costs and efficiencies in business organizations nowadays. A BPO company is usually contracted to handle typically non-primary commercial activities and functionalities as a third party service provider. This BPO, Business Process Outsourcing falls under the a wider umbrella called as Information […]
Telemarketing For Your Business
When a company is looking for an opportunity to grow, Telemarketing is often their top option. Though it is considered to be one of the oldest forms to market, the initiative of reaching a prospect through phone calls is still proven to increase sales. Here we have gathered some useful insights to help you learn […]
Why is Manila Known as the World’s BPO Capital?
For over a decade, outsourcing has had a significant impact on the way businesses operate. Now, companies are looking to maximize their revenues from outsourcing. With this, it’s an understatement to call the outsourcing business revolutionary. Business process outsourcing (BPO) to the Philippines has a massive effect on worldwide businesses. These BPOs are scattered throughout […]
Types of BPO’s in Philippines
On a high level, the outsourcing industry is the single largest organized employer in the Philippines and is estimated to provide employment to 1.3 million workers as per 2016 figures. The World Bank and other industry experts forecasted a continuing bright future for the industry, with earnings projections that could reach $25 billion by 2016 […]
Biggest BPO Companies in the Philippines
The outsourcing industry in the Philippines currently employs 1.3 Million personnel. The industry is poised to reach out to over 3 Million at the current growth rates. Taking a conservative view, we can peg the annual growth at 15%. In this article, we will explore the biggest BPO companies in the Philippines. There are many […]
Relevance of KPI and SLA for Philippine BPO
BPO is a business process outsourcing model many Philippine companies use to run their operations. However, some myths are associated with BPO companies in the Philippines and how it is being implemented. One of these myths is that BPO only involves call centers and other customer service agents and not much else. There’s more to […]
Facts About BPO Philippines That SMEs Should Know
The BPO sector contributes billions to the Philippine economy annually and provides jobs to more than 1.3 people all over the country. Over the years, even during the pandemic, the industry remains stable, with forecasts showing that it still has a lot of scalability in the coming years. BPO companies in the Philippines are among […]
Leave It To The Experts: Outsourcing Your Day-To-Day Operations To Us
Most foreign businesses can fulfill common daily roles but still outsourcing Solutions from BPO companies in the Philippines due to the lack of skills to launch and handle new activities, others are grappling to manage their everyday operations due to insufficient resources, and some are searching for ways to minimize operational costs while getting more […]
Essential Ways to Manage Your Remote Call Center Staff
The remote work trend has officially kicked in and has become a popular choice for different industries today, including the outsourcing and call center companies in the Philippines . Thanks to technology and cloud connectivity, the transition from a typical office set up to a virtual, work from home call center is made possible in […]
6 Important Tips for a Successful B2B Appointment Setting Process
B2B appointment setting is one of the processes a company needs in order to establish partnership and generate profit from other large businesses. It involves an activity where in-house sales representatives or outsourced appointment setting services connect to executives and company decision makers through cold calls, emails or reach them out online. Though the process […]